BMO

May 26th, 2020: COVID-19 Update – Premium Deferral Program for Policyowners - OFFER EXTENDED

April 15th, 2020: Accepting New Business documents by email

April 9th, 2020: BMO Insurance COVID-19 Update – E-delivery for policy contracts

March 27, 2020:

PARAMEDICAL PROVIDER UPDATE
All face to face paramedical exam appointments are temporarily suspended in order to protect the health and safety of examiners, clients and the community as a whole. Therefore, effective immediately, all previously scheduled appointments will be cancelled, and no new appointments will be scheduled until it is determined that it is safe to resume these services.

Dynacare will continue to provide Tele-Interviews as these can be completed remotely.  Continue to order Tele-Interviews with Dynacare.PARAMEDICAL PROVIDER UPDATE
All face to face paramedical exam appointments are temporarily suspended in order to protect the health and safety of examiners, clients and the community as a whole. Therefore, effective immediately, all previously scheduled appointments will be cancelled, and no new appointments will be scheduled until it is determined that it is safe to resume these services.

Dynacare will continue to provide Tele-Interviews as these can be completed remotely.  Continue to order Tele-Interviews with Dynacare.

TEMPORARY ENHANCEMENTS TO ACCELERATED UNDERWRITING PROGRAM AVAILABLE FOR ALL LIFE PRODUCTS
BMO Insurance is temporarily implementing changes to our Accelerated Underwriting program which will include the following:

• Tele-Interview for issue ages 18 to 50 up to and including $1,000,000 of coverage.
• Tele-Interview for issue ages 51 to 60 up to and including $300,000 of coverage.
• Issue ages 61+ will continue to follow our published age & amount requirements.

If a case requires fluids and we are unable to obtain these requirements, we will continue to underwrite the file with the Tele-Interview and application and provide a tentative decision subject to the fluids when the client is tested.

OTHER UNDERWRITING CONSIDERATIONS
On a case-by-case basis, BMO Insurance may consider applications above $1,000,000 of coverage depending on the applicant’s age and individual medical history.  For these situations, a current APS will need to be available that includes a complete medical history with a blood and urinalysis performed within the past 12 months.  These cases will be considered on an individual basis and may be subject to a special rate and quote.

Since we are in a rapidly changing environment, we are prepared to be agile to deal with solutions to support you. These temporary measures are effective immediately and subject to change depending on how the COVID-19 outbreak evolves.

TEMPORARY ENHANCEMENTS TO ACCELERATED UNDERWRITING PROGRAM AVAILABLE FOR ALL LIFE PRODUCTS
BMO Insurance is temporarily implementing changes to our Accelerated Underwriting program which will include the following:

• Tele-Interview for issue ages 18 to 50 up to and including $1,000,000 of coverage.
• Tele-Interview for issue ages 51 to 60 up to and including $300,000 of coverage.
• Issue ages 61+ will continue to follow our published age & amount requirements.

If a case requires fluids and we are unable to obtain these requirements, we will continue to underwrite the file with the Tele-Interview and application and provide a tentative decision subject to the fluids when the client is tested.

OTHER UNDERWRITING CONSIDERATIONS
On a case-by-case basis, BMO Insurance may consider applications above $1,000,000 of coverage depending on the applicant’s age and individual medical history.  For these situations, a current APS will need to be available that includes a complete medical history with a blood and urinalysis performed within the past 12 months.  These cases will be considered on an individual basis and may be subject to a special rate and quote.

Since we are in a rapidly changing environment, we are prepared to be agile to deal with solutions to support you. These temporary measures are effective immediately and subject to change depending on how the COVID-19 outbreak evolves.

BMO: Open for business but most employees are working from home. Unable to accept calls at Head Office. Please email.

• completed paper applications can be submitted through your MGA or National Account through secure email: applications.newbusiness@bmo.com
• Other New Business correspondence and settling requirements securely email to: insurance.individualnewbusiness@bmo.com
• Settlement Payments: Pre-Authorized Debit or Credit Card information should be provided to us at: insurance.individualnewbusiness@bmo.com
• At the moment, BMO is not agreeing to settle policies based on evidence of a cheque (by fax, pdf or a picture)

To read more updates and guidelines from BMO please click this link (March 23rd, 2020)